Privacy Policy
At Nottingham Pain Clinic, we are committed to protecting the privacy and security of our patients' personal and medical information. This policy describes how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1. Information We Collect
We collect personal information such as your name, address, contact details, and date of birth. As a medical clinic, we also collect sensitive health data, including medical history, diagnosis, and treatment plans, which is necessary to provide safe and effective care.
2. How We Use Your Data
Your data is used specifically to manage your clinical appointments, provide medical consultations, and deliver personalized treatment protocols. We may also use your information for billing purposes and to maintain accurate clinical records required by medical regulations.
3. Data Storage and Security
All patient records are stored securely using encrypted systems and physical safeguards in line with healthcare industry standards. We retain your data only for as long as necessary to provide care or as required by clinical record-keeping laws in the United Kingdom.
4. Data Sharing
We do not share your sensitive medical information with third parties without your explicit consent, except when necessary for your clinical care (e.g., sharing with your GP or a referral specialist) or when required by law. We never sell patient data for marketing purposes.
5. Your Rights as a Patient
Under data protection law, you have the right to access a copy of your personal data, request corrections to inaccurate information, and ask for the restriction or deletion of your data where permitted by law. For any privacy requests, please contact us directly at support@nottinghampainclinic.co.uk.